Certified Quality Auditor (CQA) Certification Preparation
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Introduction

CQA Certification Preparation

Overview:

This course is based on the ASQ Quality Auditor Body of Knowledge. By teaching you to prepare, perform, report, and follow up audit results, the course prepares you to take the ASQ Certified Quality Auditor (CQA) exam.

Audience:

Individuals involved with quality auditing, those who support the auditing functions within an organization, and those looking to achieve their ASQ CQA certification should attend this training.

Outlines:

1. Auditing Fundamentals

  • Basic Terms and Concepts
  • Purpose of Audits
  • Types of Quality Audits
  • Audit Criteria
  • Roles and Responsibilities of Audit Participants
  • Ethical, Legal, and Professional Issues

2. Audit Process

  • Audit Preparation and Planning
  • Audit Performance
  • Audit Reporting
  • Audit Follow-up and Closure

3. Auditor Competencies

  • Auditor Characteristics
  • Resource Management
  • Conflict Resolution
  • Communication Techniques
  • Interviewing Techniques
  • Team Membership, Leadership, and Facilitation
  • Presentation Techniques
  • Verification and Validation

4. Audit Program and Business Applications

  • Audit Program Management
  • Business Applications

 5. Quality Tools and Techniques

  • Fundamentals Quality Tools
  • Quality Improvement Tools
  • Descriptive Statistics
  • Sampling Methods
  • Process Capability
  • Qualitative and Quantitative Analysis
  • Cost of Quality
Course Prerequisite
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Regular Price Feature List
  • Training Books
  • Hands-on Instructor-led training
  • Our Guarantee - Pass first time or free retake*
  • Books or study materials
  • Certified & experienced trainers